1. What’s brand Led for your led strip?
Epistar brand as the Default led, other famous brand is acceptable.

2. What volatage for your led strip? Can you provide AC220V led strip?
We only provide DC5V DC12V and DC24V Low Voltage for ensuring the operator’s safety issues.

3. Can I use these led strip on the water place ?
Yes,IP65,IP66,IP68 waterproof level can be use underwater application
Ip65:silicone glue or epoxy resin, can prevent the splashing water damage.
IP66:Silicone tube, can prevent the big wave water damage.
IP68:Silicone glue +silicone tube, completely prevent within ≤3 meters water damage.

4.What kinds of led Strip type you have?
Single Color:3528,2835,5050,5630,5730,2216,335
RGB Color:5050 2in1 CCT,RGB, RGBW 4in1,RGB+W,RGBCCT,WS2811,WS2812B,SK6812
Special Function:S shape Led Strip, UV Led Strip, Led Grow Strip light

5. Do you support small orders?
Yes,we have stock for small order.

6. What is Hualing lead time?
Sample: 1-3 Working days.
Bulk Order: 5-7 Working days.

7. Can you offer OEM product?
Yes,We provide custom-made service for the led strip: color, PCB Width, CRI,Led Qty,Logo printing, label,package.

8. What's the order procedure?
1.Confirm the purchase products
2.Confirm the PI
3.Made the payment.(We accept payment through alibaba to protect your profit)
4.Bank slip received and start the production
5.Arrange Shipping

9. How can I pay for you?
1. Alibaba payment link
2. T/T (HSBC bank) and Paypal, Western Union are accepted.

10. After sales service
1. If your led strip was broken , we are willing to provide a new one to replace.
2. Once you have any questions about installation and connection, Pls kindly contact our Technical Department .